Terms of Service

Welcome to Mouseprice! This agreement ("Agreement") describes your rights and responsibilities in your use of Mouseprice's website, Mouseprice Pro, mobile apps, and service, both as a visitor and as a registered Mouseprice member, and what you can expect from us. By clicking "I accept" or by otherwise indicating that you agree, you are agreeing to these terms, so please take a moment to read this legally binding agreement. 

Mouseprice is the leading source of UK residential property data; we hope that people everywhere will use the Mouseprice platform to enhance the property related aspects of their lives. We use "Mouseprice" here to refer to the Mouseprice.com website, Mouseprice Pro and our iOS and Android apps (also referred to as our "Services") that provide you with access to that platform. We also use "Mouseprice" to refer to the companies operating our Services.

The Services are operated and provided to you by PropertyHeads Group Ltd, a UK limited company, with registered office at 22-24 Elm Road, Leigh-on-Sea, Essex SS9 1SN, England.

Eligibility.  Each person can only have one personal account, and you may not share your account password with anyone else (even a family member sharing your home) or allow someone else to use your personal account. You must use your real name, not a pseudonym. If you are under 16 years old do not use our services or provide any data to us. Convicted sex offenders, including registered sex offenders, and their households are not eligible for Mouseprice accounts; and we may also deny other account registrations we think could harm other Mouseprice members.

Address Verification.  It is not OK to submit inaccurate registration information, or to register if you know you don't meet our eligibility requirements. Providing false registration information violates our norms and could constitute a crime. We make efforts to enforce our eligibility requirements, but please do not assume these processes are perfect.

Account Types. Mouseprice offers free personal accounts to individual residential members. Agent accounts are offered to estate agents, letting agents, auction houses and home builders. In addition Mouseprice Pro accounts, providing access to a wealth of property data and reporting tools, are offered on a monthly subscription basis.

Preferences.  By default, we subscribe you to email messages based on your location, status and your property interests. You can change your preferences about receiving these messages from within your Profile Settings.

Privacy.  We know that you do not want spam or marketing phone calls from third parties, so we will never sell, or rent your contact information to third parties, and we won't share it with a third party unless we have your authorisation or unless they are acting on our behalf to provide a specific aspect of our Services. Similarly, it is never OK for you to give, sell or rent other members' information from Mouseprice to third parties. The Services, including any personalised services, cannot be provided and the Agreement cannot be performed without Mouseprice processing data about you and other members and visitors. The provision of personalised content and ads is essential to the provision of our Services and a core part of our contract with you. Our privacy policy explains how we handle member and visitor data collected and generated in the course of visiting or using Mouseprice. By joining Mouseprice, you acknowledge you have read the privacy policy.


Note to Non-US Residents. For the purposes of the EU data protection law, PropertyHeads Group Limited is the controller of the personal data of non-US members and visitors collected, used and shared through the Services. Mouseprice may transfer personal data outside the EU in accordance with law. If you are a non-US member or visitor, then by continuing to use Mouseprice, you acknowledge that we may transfer and store your data outside your home country, including to and in the US, as described in our privacy policy. The privacy protections and the rights of authorities to access your personal information in the countries to which we transfer data may not be the same as in your home country; Mouseprice will only transfer personal data as permitted by law, and will take steps intended to ensure appropriate protection of your personal information; please review our privacy policy for details. If you have questions, please contact us.

Content. You retain all ownership rights to the text, photos, video, and other content you submit to Mouseprice (collectively, your "Content"). You give us permission, in the form of a non-exclusive worldwide license, to use, copy, and publish your Content based on your Mouseprice settings and the selections you make when posting and as otherwise described in our Privacy Policy.


Be A Good Member. At Mouseprice, we believe that good behaviour is the foundation of a mutually beneficial network. Our Member Guidelines outline our expectations regarding appropriate use of Mouseprice. Do not provide us with any Content that you don't have the right to publish, or that is defamatory, infringing, illegal or otherwise wrongful. We do not proactively screen or monitor Content posted by members; however, we can remove Content posted by you, suspend, delete or deactivate your account or other privileges, or otherwise refuse service to you, if you violate this agreement or our other policies, or infringe intellectual property, or otherwise engage in behaviour that we think harms Mouseprice' members.

Interacting with Other Members. Our Member Guidelines outline our expectations regarding appropriate use of Mouseprice, including how members interact with each other. While we hope other members will be gracious, we don't control and aren't responsible for their actions; we encourage you to do your own research before deciding to do business with another member. In using Mouseprice and its member-to-member transactional features, you, like every member, are acting on your own behalf and are responsible for your own decisions and actions, including posting Content and interactions with other members you meet through Mouseprice. If you write a recommendation or other comment about another individual or a business (for example, a recommendation of an estate agent), be truthful, fair and gracious in your comments, and do not post any of their personal information (e.g., address, mobile number, or photos) without their permission.

Mouseprice does not interview, run background checks on, monitor, supervise, or control Mouseprice members, and your use of any Mouseprice' feature does not make us an employer, placement agency, representative, or agent of or for you or any other member or business. If you and another member decide to work together, the two of you, and not Mouseprice, are responsible for complying with any laws that might apply, such as tax or employment laws. Mouseprice is not a party to transactions or disputes between members.

Feedback. Please feel free to share any feedback, suggestions, or ideas you have about Mouseprice with us, so long as you understand we may have already had the same idea, and you agree that we are free to use any feedback you voluntarily provide with no restriction or obligation (payment or otherwise) to you.

Text Messaging Alerts.  If you use our text messaging service, note that text message alerts are not intended to replace any primary phone service. Mouseprice does not charge for sending text messages, but your mobile provider may charge you. Alerts sent via SMS may not be delivered if your phone is not in range of a transmission site, or if sufficient network capacity is not available at a particular time; furthermore, within a coverage area, factors beyond the control of the user's mobile provider may interfere with message delivery, including equipment, terrain, proximity to buildings, foliage, and weather. You acknowledge that urgent alerts may not be timely received and that your mobile provider does not guarantee that alerts will be delivered. 


Copyright.  If you believe Content on Mouseprice infringes your copyright, you should contact us.

Parental Controls.  Parental control protections (such as computer hardware, software, or filtering services) may assist you in limiting access to material that is harmful to or inappropriate for minors. You can find more information about parental controls by reviewing the system preferences, settings, and help documentation for your computer or mobile device.

Restrictions from Our Licensors.  Some of the information and services available through Mouseprice are licensed from third parties and covered by third-party terms and disclosures. You may not directly or indirectly sell, distribute, reverse engineer, or sublicense any such information or service.


Using Our App.  If you download and install any Mouseprice apps, we give you a limited non-transferable license to use it only to access and use Mouseprice on your own behalf through your iOS or Android product; additional terms may apply from the site you download it from (Apple App Store or Google Play store) or the manufacturers of your device or software.


Governing Law.  This agreement is governed by English law.

Venue and Jurisdiction.  You and Mouseprice both agree that, except as described in the next two paragraphs, (i) any claim or dispute regarding Mouseprice will be resolved exclusively by the Courts of England and Wales, and (ii) we each agree and submit to the exclusive personal jurisdiction of those courts for litigating such claims or disputes.

Dispute Resolution.  If you have a dispute with Mouseprice, you agree to contact us and try to resolve the dispute informally before pursuing other avenues.

Integration.  This agreement includes our Privacy Policy, our Terms & Conditions (including Member Guidelines) and, if and to the extent applicable to you, our Business Addendum. It constitutes the entire agreement between you and us with respect to our Services, and supersedes any other agreements or understandings (oral or written). We can amend this agreement, any additional terms, or the privacy policy without notifying you of the changes. If you keep using Mouseprice after the amendment is effective, you accept and are bound by the new terms; if you disagree with the new terms, you should stop using Mouseprice and delete your account.

No Warranty.  MOUSEPRICE AND THE ASSOCIATED SOFTWARE AND SERVICES ARE PROVIDED "AS IS." We do not promise that any aspect of our software or service will work properly or continuously. We may add, change, or discontinue product features; if you are dissatisfied, your only remedy is to stop using Mouseprice or the affected feature.

Indemnity.  If someone brings a claim against Mouseprice (whether against the company or any of its employees, directors, or officers) based on a harm you caused, you agree to reimburse us for any costs we incur in defending against that claim, including reasonable legal fees as well as damages.

Disputes Between Members: Waiver of Claims Against Mouseprice.  In the real world and online, parties sometimes disagree. If you have a dispute with another Mouseprice member, we hope that you will be able to work it out amicably. However, if you cannot, please understand that Mouseprice is not responsible for the actions of its members; each member is responsible for their own actions and behaviour, whether using Mouseprice or chatting face to face. Accordingly, to the maximum extent permitted by applicable law, you release us (and our officers, directors, agents, subsidiaries, joint ventures and employees) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes.

General.  This agreement does not create any agency, partnership, joint venture, employment or franchise relationship. To the extent allowed by applicable law, the English version of this Agreement is binding and other translations are for convenience only. Any unenforceable portion of this agreement shall be enforced to the maximum extent possible, and the remaining portions shall be given full effect. Our failure to act in a particular circumstance does not waive our right to act with respect to that or other circumstances. We shall be excused for any problem due to a circumstance beyond our reasonable control. You represent and warrant that you are not (i) located in a country that is subject to a U.S., U.K., or EU, Government embargo or has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) listed on any U.S., U.K., or EU Government list of prohibited or restricted parties.

Mouseprice Pro Addendum

Welcome to Mouseprice Pro! This addendum ("Addendum") describes your rights and responsibilities related to your use of a Mouseprice Pro Account, along with the Mouseprice Member Agreement, which includes our Privacy Policy and Cookie Policy (collectively, the "Terms"). If any part of this Addendum contradicts another part of the Terms, this Addendum governs. The Terms govern your management of your Mouseprice Pro Account. By creating or claiming a Pro Account on Mouseprice, you are agreeing to these Terms (both on your own behalf and on behalf of the business you are acting for), so please take a moment to read this legally binding agreement. If you do not agree to the Terms, then you are not allowed to create or claim a Mouseprice Pro Account.

1. Mouseprice Pro Data. You are accessing premium UK residential property data. You agree to only use this data as intended by Mouseprice and for your usual business purposes. Some of our data will be protected by copywrite, copywrite does not pass to the user, rather you are granted a license to use the data for your usual business purposes for the period of this Agreement.


You agree not to scrape, or otherwise mine our data. You agree not to attempt to reverse engineer our algorithms. You accept that such data mining and reverse engineering would be a breach of copywrite and Mouseprice would be entitled to compensation.


Mouseprice accepts no responsibility for the accuracy or completeness of Mouseprice Pro data. You acknowledge that some data is subjective, and some will be modelled or inferred. You agree to use Mouseprice Pro data at your own risk, and that Mouseprice accepts no liability whatsoever.

2. Mouseprice Pro Fees. A monthly subscription is payable for all Pro and Pro+ accounts. Subscription fees are payable in advance and unless otherwise agreed will be taken automatically by our payment partner Stripe. Alternatively invoices will be issued a month in advance and will be payable within 28 days.


3. Termination. You may terminate this Agreement at any time by deleting your Account. Mouseprice reserves the right to immediately terminate Pro and Pro+ accounts for late payment or for any other breach of this Agreement. Note that reports and settings saved within your Pro and Pro+ account will be permanently deleted upon termination, and Mouseprice accepts no liability in relation their loss. Following termination you will be charged until the end of that billing month only.

Last updated: 4 February 2022.