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How can I change email contact preferences?

You will be sent updates about any properties you’ve added to Track a property. Simply delete a property from the list to stop the updates. Unsubscribe from our monthly area monitor newsletter by following the instructions in the email or…

What kind of online protection is in place for Mouseprice users?

Mouseprice’s connection is encrypted using AES_128_CBC, with SHA1 for message authentication and RSA as the key exchange mechanism. Our SSL certificates are provided by Go Daddy Secure Certification Authority and signed using a 512 byte public Key.  

How can I sign up to Mouseprice?

It’s really easy to register with us. All you need to do is provide an email address and password. Once you have submitted your details we will shortly send you an activation email. Click here to register.

What do I do if I have reached my usage limit?

To ensure the service is not abused, Mouseprice sets a monthly usage limit for the total number of searches and individual property views per user. You can find out your usage limit in Account settings. If you have reached your…

Are all residential properties included?

Only residential property transactions that have occurred at ‘full market value’ are included in the database. Not included are any property sales where the price is below market value due to shared ownership agreements or purchases under the government’s ‘right-to-buy’…

Can you tell me who owns a particular property?

No, we do not disclose any details on any particular individual. That information can be obtained from HM Land Registry

Can you remove my property transaction?

Land Registry remains the copyright holders and licensors of the entire price paid dataset. We are not authorised to make any alterations.

Does Mouseprice cover commercial property?

At present we only cover residential property.

Does Mouseprice cover the whole of the UK?

At present we cover England, Scotland and Wales.

How can I get price paid information prior to 1995?

We do not hold price paid information on property transactions that took place prior to 1995.

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